S.C. Inner Journey S.R.L. guarantees the confidentiality and full protection of your personal data, in accordance with the applicable rules, principles, and regulations in force within the European Union in this area, including Regulation No. 679 of April 27, 2016, on the protection of individuals regarding the processing of personal data and the free movement of such data.
Personal data refers to any information concerning an identified or identifiable natural person through various collected information, such as name and surname, location data, online protocol address, or specific elements pertaining to their physical, physiological, psychological, economic, cultural, or social identity, which can lead to the identification of a particular person, directly or indirectly.
This Policy refers to the personal data of our customers, business partners, other individuals who come into contact with us, or who visit our locations and applies to personal data collected through: email, directly at the reception, various forms, CVs, video recordings, website, social media.
By providing your email address on the innerjourney.ro website, you explicitly consent to your personal data (name, address, phone number, email address, IP address) being entered into the database of S.C. Inner Journey S.R.L. and being processed and used in the future by this company. All those who have provided these data, under the Law No. 679/2016, have the status of data subjects. The purpose of collecting your data by S.C. Inner Journey S.R.L. is to inform the customer about their account status or orders, to send offers, promotions, advertising, and marketing messages from websites operated by S.C. Inner Journey S.R.L., and to perform internal statistics, without any other obligations from S.C. Inner Journey S.R.L.
S.C. Inner Journey S.R.L. will process personal data during the existence of the data subject’s account, and after the deletion of the account, S.C. Inner Journey S.R.L. will anonymize the personal data and process them for internal statistical purposes, for the duration of the company’s existence. S.C. Inner Journey S.R.L. guarantees the confidentiality of the personal data of all those who complete the registration form.
Third parties who have access to the personal data you provide are: payment processors, delivery companies, email marketing services.
According to Regulation No. 679 of April 27, 2016, you have the following rights: The right to be informed (Art. 12), the right of access to data (Art. 15), the right to rectification (Art. 16), the right to erasure – “the right to be forgotten” (Art. 17), the right to restrict processing (Art. 18), the right to object (Art. 21), the right not to be subject to a decision based solely on automated processing (Art. 22). To exercise these rights, you can submit a written, dated, and signed request by email to contact@innerjourney.ro. If you do not receive a response within 5 days, call 0756 978 982.
A. GENERAL INFORMATION COLLECTED
Innerjourney.ro will collect information or data that allows the identification of natural and legal persons (name, address, phone number, email address, fiscal identification data). These are necessary to enable payment processors to collect the value of orders and to make reservations for the desired services. Third parties who have access to these data are: payment processors and email marketing services. If you want your personal data to be removed from the database, you can notify us at any time by email at contact@innerjourney.ro or by phone at 0756 978 982.
The following types of personal information may be collected, stored, and used:
- Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
- Information about your visits and use of this website, including the referral source, duration of the visit, page views, and website navigation paths;
- Information such as your email address, which you enter when you register on our website;
- Information you enter when you create a profile on our website – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, academic details, and employment details;
- Information such as your name and email address, which you enter to set up subscriptions to our emails and/or newsletters;
- Information you enter while using the services on our website;
- Information generated while using our website, including when, how often, and under what circumstances you use it;
- Information related to services you use or transactions you make through our website, which may include your name, address, phone number, email address, and bank card details;
- Information you post on our website with the intention of publishing it on the internet, which may include your username, profile pictures, and the content of your posts;
- Information contained in any communications you send to us by email or through our website, including the content and metadata of the communications;
- Any other personal information you send to us.
Before disclosing personal information about another person to us, you must obtain that person’s consent for both the disclosure and the processing of that personal information in accordance with this policy.
B. USE OF YOUR PERSONAL INFORMATION
Personal information submitted through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for:
- Administering our website and business;
- Personalizing our website for you;
- Enabling your use of the services available on our website;
- Providing services purchased through our website;
- Sending you reports, invoices, and payment reminders, and collecting payments from you;
- Sending you commercial communications for information purposes;
- Sending you email notifications that you have specifically requested;
- Sending you our newsletter by email if you have requested it (you can inform us at any time if you no longer require the newsletter);
- Sending you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by mail or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
- Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
- Handling inquiries and complaints made by or about you relating to our website;
- Keeping our website secure and preventing fraud;
- Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our private messaging service); and
- Other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
Privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
Without your explicit consent, we will not provide your personal information to any third party for their or any other third party’s direct marketing.
C. DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
- To the extent that we are required to do so by law;
- In connection with any ongoing or prospective legal proceedings;
- To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
D. INTERNATIONAL DATA TRANSFERS
Information that we collect may be stored, processed, and transferred between any of the countries in which we operate (MailChimp, Tidio) to enable us to use the information in accordance with this policy.
Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to the transfers of personal information described in this Section D.
E. RETAINING PERSONAL INFORMATION
This Section E sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section E, we will retain documents (including electronic documents) containing personal data:
- To the extent that we are required to do so by law;
- If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
- To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
F. SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
We will store all the personal information you provide on our secure servers (protected by passwords and firewalls).
All electronic financial transactions entered through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
G. CHANGES
We reserve the right to update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.
H. YOUR RIGHTS
You may instruct us to provide you with any personal information we hold about you, free of charge; the provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a notarized photocopy of your ID card or passport plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
I. THIRD-PARTY WEBSITES
Our website includes hyperlinks to, and details of, third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.
J. UPDATING INFORMATION
Please let us know if the personal information that we hold about you needs to be corrected or updated.
K. COOKIE POLICY
This policy refers to the cookies and the webpage operated by S.C. Inner Journey S.R.L.
What are cookies?
A cookie is a small file of letters and numbers that will be stored on your computer, mobile terminal, or other equipment used to access the internet. The cookie is installed by a request issued by a web server to a browser (e.g., Internet Explorer, Chrome, Firefox, Edge, Safari) and is completely passive (it does not contain software programs, viruses, or spyware and cannot access information on the user’s hard drive or other confidential information).
What are cookies used for?
These files make it possible to recognize the user’s terminal and present content in a relevant way, tailored to the user’s preferences. Cookies provide users with a pleasant browsing experience and support the efforts of innerjourney.ro to offer comfortable services to users: e.g., online privacy preferences, shopping carts, or relevant advertising.
These cookies are used to store user names, passwords, and preferences, to monitor site paths, and to personalize pages based on the visitor. Every internet browser has the option to delete “cookies” from the hard drive, to block the receipt of “cookies,” or to receive a message when a “cookie” is stored on your computer. When you consent to storing cookies, innerjourney.ro will use these cookies to ensure a more pleasant browsing experience on our site, to remember your shopping cart, the personal data entered, passwords, and your IP as traffic data.
What cookies are used?
There are two types of cookies: session cookies and fixed cookies. The former are temporary files that remain in the user’s terminal until the end of the session or the application is closed (web browser). Fixed files remain on the user’s terminal for a period defined by the Cookie’s parameters or until manually deleted by the user.
How are cookies used by this site?
A visit to this site may place cookies for the following purposes:
- Site performance cookies
- Visitor analysis cookies
- Geotargeting cookies
- Registration cookies
- Advertising cookies
- Advertising provider cookies
Do cookies contain personal data?
Cookies themselves do not require personal information to be used, and in most cases, do not personally identify internet users. Personal data collected through the use of cookies may be collected only to facilitate certain functionalities for the user. These data are encrypted in a way that makes it impossible for unauthorized persons to access them.
Deleting Cookies
In general, an application used to access web pages allows cookies to be saved to the terminal by default. These settings can be changed in such a way that the automatic administration of cookies is blocked by the web browser, or the user is informed each time cookies are sent to their terminal. Detailed information about the possibilities and ways of managing cookies can be found in the settings area of the application (web browser). Limiting the use of cookies may affect certain functionalities of the web page.
Why are cookies important for the Internet?
Cookies are the central point of the efficient functioning of the Internet, helping to generate a friendly browsing experience tailored to each user’s preferences and interests. Refusing or disabling cookies can make some sites impossible to use.
Refusing or disabling cookies does not mean that you will no longer receive online advertising, but only that it will no longer consider your preferences and interests, highlighted by your browsing behavior.
Examples of important cookie uses (that do not require user authentication through an account):
- Content and services tailored to user preferences – categories of products and services.
- Offers adapted to users’ interests – remembering passwords.
- Retaining child protection filters regarding internet content (family mode options, safe search functions).
- Limiting the frequency of ad displays – limiting the number of times an ad is shown to a particular user on a site.
- Providing more relevant advertising for the user.
- Measuring, optimizing, and analytics features such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user arrives on a website (e.g., through search engines, directly, from other websites, etc.). Websites conduct these analyses of their usage to improve the sites for the benefit of users.
S.C. Inner Journey S.R.L., headquartered in Brașov, str. 13 Decembrie, no. 129 A, Bl.9, Ap.60, Brașov County, registration number in the Trade Register J8/2562/2018, Unique Identification Code 40101187.
